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Online access to providers can help decrease the

time taken for administrative tasks. For example,

if patients fill out medical forms online, nurses,

physicians and physician assistants can access that

information, before the patient even steps into the

office.

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Centralized clearing houses that share information

will eventually replace the current paper-process

of accreditation and medical education, according

to the Harvard Business Review. This could lead to

smaller staffs, as less time is spent on non-patient-

oriented tasks.

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Companies such as Athenahealth and Castlight

Health are offering Software-As-Service (SaaS)

solutions. One such solution offers healthcare

providers easier access to data ranging from

physician quality, to specialization, to adherence to

evidence-based care. This can better match patients

with the proper providers, meaning less guesswork

and more efficiencies.

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A reduction in administrative work means smaller

staffs and more collaboration. This, in turn, could

lead to better space efficiency when it comes to

treating patients.

Fast Changes, Flexible Real Estate

Health IT is attracting many players, from fast-growing

start-ups, to entrants from other industries and potential

partnerships of both. They will require certain types of real

estate for their purposes.

Fast-growing start-ups will likely require modular

workplaces that can easily be refitted to accommodate

new roles and workstyles. These companies will also require

more flexible lease terms from their landlords, due to fast

growth and evolving needs.

Some health-tech players are even going the extra mile to

create workplaces in which ideas can be developed more

quickly. SAP, for example, opened its AppHaus in Heidelberg,

where engineers develop products with client input.

Of the 38 Fortune 500 companies with a major stake in

healthcare, 24 are new entrants, many from the retail,

technology and communications sector. As more tech

companies enter into healthcare, their real estate needs will

focus on specialty spaces that allow for collaboration and

testing. And as retailers enter the market, they will have to

adapt their physical space to suit increasingly health and

tech savvy consumers.

Health IT and tech companies are helping to drive the

healthcare industry toward massive changes in areas such

as cost, quality, delivery and productivity. Though there will

always be a need for the professional medical buildings

located near hospitals, technology is mandating changes as

to how healthcare real estate will be used. As such, those

involved with commercial and medical real estate will need

to be nimble and flexible to better meet the needs of current

participants, as well as new players entering the field.

SOPHY MOFFAT

Associate Director,

Central London

Agency & Investment

sophy.moffat@cushwake.com

CRAIGE COREN

Life Sciences Sector Lead,

Global Occupier Services

craige.coren@cushwake.com

14 | Cushman &Wakefield